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What to do once you arrive in florence

                                                       Click here to download the Student's Guide



What to do when you arrive in Firenze (after you have obtained the pre-enrolment certification from UNIFI)?


Please, read thoroughly the information at these links:


Welcome to UNIFI (please, click here) and to Students (click here).


Information about inclusion can be found in Italian language at UNIFINCLUDE (click here).


You can also address to the Immigration Office of the Municipality of Florence (Comune di Firenze) checking the following web page:


-> All non-EU citizens can contact the counter by appointment for procedures for residence permits, identity cards, etc. They have interpreters in many languages.

They also have online workstations to fill out forms and send requests flanked by an operator.

Immigration desk for general information; registry information; assistance for renewal of residence permits, family reunification, etc.


Useful informations

Address: Via Baracca 150p (Villa Pallini) - Florence

Bus: from the station 29-30-35; from Careggi and Le Piagge 56; from Soffiano 5 –


Help desk: information by phone, email and skype

Telephone: 055 2767078


Skype: immigr.comunefirenze


Opening times and days

Monday 9.00 - 12.15

Tuesday 9.00 - 12.15 and 14.00 - 16.45

Wednesday 9.00 - 12.45

Thursday 9.00 - 12.15 and 14.00 - 16.45

Friday 9.00 - 12.15


Distribution of the numbers from 9.00 and on the afternoon opening days also from 14.00, it is advisable to send an email and book an appointment.


NOTICE that the reported information may change. Please, address to the involved offices for updating.







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